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> Resources > FAQs > Sample-related issues
Sample-related issues
  • Q1. Can samples go through the same testing process as mass production?
  • Q2. Will you send shipping photos after sample dispatch?
  • Q3. What if the sample fails testing?
  • Q4. Can samples be labeled with our SKU stickers?
  • Q5. Can samples be packed exactly like mass production?
  • Q6. What if the sample is lost in transit after shipping?
  • Q7. Are samples made of new cells or used cells?
  • Q8. Can you rush the sample in 2–3 days?
  • Q9. Can you send samples to my domestic warehouse first for forwarding abroad?
  • Q10. Can I get a free sample and deduct the cost from bulk order?
  • Q11. Is the sample quality the same as mass production?
  • Q12. How long does it take to prepare and ship a sample?
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